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Thank you so much for clearing this up for me. Understanding that you don't even carry these [products] anymore and are still willing to give me the answer makes me feel really good about your support and will help me answer the question "Who should I buy from?" Thanks again,John G.
Hello, my name is Peter. I found your website while searching for tech data on how to adjust rocker arms on a Chevy big block. This led me to find a phone number for tech support. I spoke with a gentleman named Sam. I asked questions, he had answers and this led to a subsequent successful rebuild on the top end of this BBC.
I wanted to thank you for the excellent customer service. Especially since I've never ordered anything from your company. Your customer service inspires me to want to order something from you. Thank you again for top notch customer service!!
Sunday, January 22, 2012
During Checkout the shipping method selector is being a bit buggy, and we're working on a fix. The default shipping method is UPS, and "Other Carriers" is everyone else (right now just USPS). On the checkout page (where you enter your personal details) the shipping selector may not switch to "Other Carriers" or vice-verse. A temporary work-around is if you select your shipping method on the "View Cart" page, it should carry over to the checkout page. If you have problems where the page will still not show the shipping method you desire (UPS or USPS), please contact us using the Live Help button, call us on the phone, or open a support ticket on our Helpdesk and one of our staff will assist you. Our Apologies for this bug in our new site, but we expect to find a few here and there. We should have this fixed in the next few days.